Attendant Console for Cisco Unified Communications Manager

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ANDTEK attendant console services are delivering the right support and help you need to keep your attendant console environment up and running. Our first class service for AND Desktop Attandant Console makes sure that your investment in attendant consoles is properly spent. Our ARC support is available online as well as by phone or email. Our ANDTEK Ressource Center (ARC) supports you in setting up your attendant console, answer questions about how to use the desktop client and how to speed up daily communications. Please make sure to have your contract number available when contacting the service desk. ARC is part of ANDTEK service offerings and requires that you have an active service contract to access the ARC Attendant Console service.

Attendant Console for Cisco Unified Communications Manager


Attendant Console for Cisco Unified Communications Manager

The AND Desktop AC (Attendant Console) software enables attendants to manage their communication directly on their computer. All phone services are available on the software client and the IP desk phone or softphone is controlled complete by the PC. For the convenience of attendants it is even possible to handle attendant tasks directly on IP phones which is especially useful in environments where no computer is availab

Attendant Console for Cisco Unified Communications Manager



The AND Desktop AC (Attendant Console) software enables attendants to manage their communication directly on their computer. All phone services are available on the software client and the IP desk phone or softphone is controlled complete by the PC. For the convenience of attendants it is even possible to handle attendant tasks directly on IP phones which is especially useful in environments where no computer is available.

Benefits



  • Unlimited number of queues per attendant
  • Flexible integration of multiple corporate directories
  • Graphical display of attendant and user status
  • Optimized handling of forwarding/redirecting/transferring calls
  • Most important services available on desk phone
  • Automatic fallback of transferred calls to busy destinations
  • Fully integrated with AND Phone application platform
  • Attendant console for terminal server environments





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Fastlinks: Voice Recording | Presence and Status | Lock Phone | Directory | Desktop Client | IP Camera | IP Phone Settings | Broadcast and Paging | Attendant Console
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